Jason O'Neil

By Jason O’Neil

I do not believe that mobile is the future of online real estate search. Why you ask? Because mobile is online real estate search and consumers have already been conditioned to get the information they want from their smartphone. With the popularity of real estate apps and searches, it’s difficult to make an argument that the mobile real estate revolution hasn’t already arrived.

According to the Google/NAR Digital House Hunt Study, “36 percent of home buyers use a mobile device while watching TV.” We know that home buyers use different technology during every different phase of their home search, but as practitioners, are we reactive or proactive in how we respond, adapt, and offer technology to our clients?

In an effort to be proactive, I have spent this past year informally polling all of my buyer clients on their search habits. What I’ve discovered is that some like Trulia, some like Zillow, some like to perform a basic Google address search but a lot are using the realtor.com® app. While there are no major differences with any of these apps, my polling revealed that mobile real estate search preferences vary according to personal style and familiarity with the application or program.

Personally, I have been evaluating the realtor.com® mobile app for iPhone. So far, I think it has fairly good features not only for the agent but also for the consumer. And my clients are loving it! The real difference between this app and many others is that with the realtor.com® app, I can add my clients using my login information—much like a friend request on Facebook—and once my client accepts, we are connected. Because of this feature, there’s a collaborative aspect to this app; I can send my clients homes they may be interested in and more importantly, they can send me homes they want to see or get more information about.

For example: Last weekend, one of my clients was driving around looking at neighborhoods, saw a home, opened the realtor.com® app, and used it to get details about the home. Instantly, the details were sent to my phone, which alerted me of my client’s desire to see the property. This is a perfect example of the collaboration between home buyers and their agents that our industry has been talking about for years.

If you haven’t done so already, I encourage you to download the app and ask a few clients to do the same. They will be happy you are involving them in the home buying process and you’ll be able to check out some pretty neat technology. Mobile is not the future, mobile is now. So what are you waiting for?

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Paul Everett

By Paul Everett

The first indication from many home owners that they are seriously considering selling their home is often through a free listing on Zillow, Trulia, Craigslist, StreetEasy, or other regional and national For Sale By Owner sites.

With the expansion of FSBO advice companies as well as online listing tools—particularly Zillow and Trulia—an increasing number of home owners are feeling empowered to take a spin at selling their homes on their own, in order to cut out the potential fees associated with agent sales. As we all know, FSBOs most often learn after a few weeks that selling a home is hard work, and best left to professionals! Placing yourself and your real estate services in front of the home owner during this moment of realization is the key to securing listings from online FSBOs.

When the home owner starts feeling the frustration of selling on his or her own, this is the seed of your opportunity. Unfortunately, you won’t be the only one who knows the time is ripe. Rest assured that many like-minded and hardworking agents in your area will all be thinking the same thing at the exact same time. Therefore, timing and approach will mean everything if you want to be the one who gets the listing. Here are five tips for putting yourself ahead of the pack: Continue reading »

Nobu Hata

Nobu Hata

By Nobu Hata

Trulia.  Zillow.  Cyberhomes.  The mere mention of those words, and their use in such sentences such as “But, insert service here says my house is worth insert marketing-dollar-sucking price here!” strikes fear into the hearts of many a real estate practitioner.

We’ve all had the conversation, and for the most part, the majority of us are still grappling with the public’s access to information such as this.  Tax data, sold prices, “market” value, we’re in an age of unprecedented access to information; info that was once held close to the chest, is now available for all buyers and sellers to see.  In fact, to some consumers I’ve been talking to, these tools are – strangely – a much more trusted resource than a licensed REALTOR®.

The scope of which I didn’t believe until I was privy to a conversation with Zillow guru David Gibbons at BarCamp Seattle.  He has been e-mailed about home valuation prices from concerned home sellers wondering where Zillow gets their numbers.  Folks are wondering why the remodeled specs of their homes aren’t correlating online.  Why the foreclosure sales in their neighborhood are impacting their home so much.

Aren’t these conversations WE should be having?  Continue reading »

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Stefanie Hahn

Stefanie Hahn

By Stefanie Hahn

What was hot online in 2009?

1. Google LOVES Facebook Fan Pages. Have you set one up for your real estate business? You should – trust me on this… no one wants to see your business on your personal Facebook page.  Setting up a Fan Page is a fast and fun way to share your business information, listings, real estate news, blog posts, photos and more with people who want to see what you’re up to in the real estate world.  Set up your page, start posting and begin gathering fans.  You should post your listings, real estate news and information from reputable sources, interesting and informative blog posts – yours or someone else’s – local blogs would be best, and post photos and videos of your listings and the areas you work in everyday.  Go to http://www.facebook.com/pages and click on +Create Page to get started.  You can build your page out before activating it for the Facebook universe.  And this is so great – Facebook gives you some basic stats on your “fans” – click on the “Ads & Pages” icon on the lower left (next to Facebook Applications) when you are logged in to see your fan page statistics.

2. Are you taking video? Why not?!!  YouTube was the second largest search engine this year.  The second!!!  You NEED to be shooting video right now.  Good thing for you it’s so easy to do these days!  Hopefully you put a Flip Video camera on your holiday wish list… the Flip cams are super easy to use and come with software that makes editing and posting online easy peasy.  Also important… invest in a tripod.  Please don’t make us queasy as we try to watch your listing video.  In this case, practice really does make perfect.  You can even practice at you own house.  Play around until you feel comfortable, turn all of the lights on, speak loudly and clearly and move slower than you think you should.  Shooting your video in segments is always a good idea – you can stitch the segments together while editing.  Once you feel good about it, sign up for a free YouTube account and create your own channel!

3. Twitter exploded in 2009. Are you tweeting your listings and more?  Twitter is a necessary evil.  You should be on Twitter and tweeting three to four times a day about your business.  Tweet your listings, links to all things real estate, what you are up too… Follow local people – many of the people you follow will follow you back if you seem interesting enough.  Twitter can grow your online network insanely fast.  Begin networking with locals that follow you on Twitter, consider attending local Tweetups in your area and take the online conversation offline at an alarming pace. Continue reading »

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