texting Archive

Gen Y Agents and Boomer Clients: Getting Beyond ‘You Look So Young!’

By Michelle Flaherty Philbrook A while back, I got a call on a condo listing of mine. The potential buyers were a retirement-age couple looking for a new place just large enough for their kids to stop by for...
February 25, 2013

Is Your Customer Service Best for You or Your Clients?

By David Krichmar Is your customer service best for you or your clients? Think about that question for a moment. Obviously, great customer service is not what is easiest for you.  In most situations, it is about going above...
November 9, 2011