By Brian Copeland
This week, I turn 40 and my future with you is, well, uncertain. While we’ve never defined “under 40” as what the Young Professional Network’s age limit is, it has turned into an awkward elephant in the room no one is willing to talk about. So, let’s talk about it.
We’ve heard “young and young at heart” as the basis for who we are and who we want to be. Is this program of NAR about youth, leadership entry or new, bright attitudes? I don’t know, but hopefully in this dialog today, I’ll have a clearer picture.
What if YPN is in the middle of turning the statement “60 is the new 30” on its head? What if 30 is the new 60? Huh? We’re in the middle of equipping, training and inspiring a new generation to have the knowledge, street-smarts and tatters of a seasoned veteran to this industry.
I look at REALTORS® like Tiffany Curry who is 32 years old. Already, she has been the REALTOR® of the Year for one of the largest associations in America. She has served as president of a major metropolitan’s Women’s Council of REALTORS® chapter. She has chaired her local YPN, served on a heavy-weight NAR Presidential Advisory Group (PAG), and sat on numerous NAR committees.
I see Kenny Parcell. Kenny hovers below that 40 mark with a resume that would support the “30 is the new 60” hypothesis perfectly. He’s been his local president, state president, NAR Leadership Academy graduate, NAR liaison, and chair of several leadership groups.
Are these examples the exception? They could be, but I would argue that this type of mentoring and nurturing is part of a new breed NAR has started to grow. So, that leads me to the most troubling question, should we be called the Young Professionals Network? Continue reading »
By Toby Boyce
Sitting in the classroom taking licensure classes to become a licensed real estate agent in the state of Ohio, suddenly it becomes very obvious: They want to make sure you know people don’t like you.
“You are spoken in the same breath as used car salesmen,” a local real estate attorney is fond of stating. (Of course he often neglected to mention that the other half of the comparison is to his own profession.)
However, are we in the same class as used car salesmen? Nope. Not even close according to the U.S. Better Business Bureau’s recently released 2010 numbers . In fact, the number of complaints against real estate agents isn’t even in the top 50 industries. The most complaints in 2010 were registered against:
1. Television – Cable, CATV & Satellite: 30,408
2. Cellular Phones Services & Equipment: 24,876
3. Auto Dealers – New Cars: 23,906
4. Banks: 22,609
5. Collection Agencies: 14,966
6. Auto Dealers – Used Cars: 13,902
Real estate agents slipped in the 54th position on the list with 3,034 complaints. Which I believe was made even more impressive by the fact that more than 400,000 inquires were made for real estate agents of the Better Business Bureau in 2010.
So next time you look in the mirror, remember, “Dog gone it, people like you.”
Toby Boyce, MBA, is a real estate practitioner with Keller Williams Consultants Realty in Westerville, Ohio. Visit his Web site: www.delawareohrealestate.com.
By Chris Nichols
Assumptions — we all make them. But have you ever stopped and thought about the dangers involved in making even just simple assumptions?
Wikipedia states, “In logic an assumption is a proposition that is taken for granted, as if it were true based upon presupposition without preponderance of the facts.”
Have you ever assumed what the needs of a client were without asking them specifically? This generally results in expectations missed, whether it be a buyer seeing houses he or she doesn’t really want, or a seller who is more concerned about selling quickly versus getting top dollar. These are all assumptions that can be costly to our pocketbooks as missed closed transactions and frustrated clients.
There’s also another type of assumption that can be costly: Oftentimes, in the middle of a transaction, we make assumptions about the REALTOR(R) on the other side of the transaction. Or perhaps about their client.
It is so easy to fall into this trap and allow our unfounded or preconceived notions dictate how we handle negotiations. I recently had this very thing happen to me as a seller allowed their assumptions cloud their judgement of my buyer due to an FHA appraisal coming in short of value. Unfortunately, the seller’s REALTOR(R) could not change their client’s presupposition that this was a ploy on the buyer’s part.
The last assumption I want to touch on is the assumption we sometimes make about leaders in our association. I can speak from firsthand experience as the president of a local association that I have learned much in the two plus years leading up to taking this office. I can remember the many misconceptions I had about all three levels of our association. But as I’ve taken the time to learn, to ask questions, and to get involved, it has been easy to replace incorrect assumptions with actual facts and understanding. Continue reading »
By Brooke Wolford
Recently, I have noticed how often you see a character on TV playing a real estate agent or the several hundred reality shows about real estate. It brings home the point that real estate has the interest of pretty much everyone. You can’t turn on the news and not hear some sort of real estate-related story. Let’s face it, real estate is sexy.
The fact that so many consumers have interest in real estate makes me happy. However, I sometimes wonder if I fall into some sort of stereotype that consumers have about agents. Some examples I have heard in the past are:
1. Everyone is a real estate agent - For those of us who are still active in real estate, we know this is no longer true. The days of people getting licensed just to make a quick buck are over.
2. Our job is easy – Not true. We make it look easy to spare our clients some stress.
3. We all make a bunch of money – I read somewhere that the average agent last year closed one transaction. I don’t need to say anything further.
4. We all drive big expensive vehicles and plaster our faces on them – False.
5. We are simply about making money – To me, it’s more important to have a happy client than to make a quick buck. If my clients are happy, they will refer people to me. Continue reading »