By Scott Newman
I recently had the privilege to do some work for high-profile clients. While I did enjoy working with them, I was reminded of just how different their expectations can be. As such, I thought it would be pertinent to review some simple tips and strategies so that should you ever have the opportunity to work with such a client, you’ll be prepared and ready to do a great job.
Respect their privacy: This is the first and most important rule when working with high profile clients. Nothing will get you blackballed in the VIP community faster than blabbing to the press, or anyone, really, about where they’re living or how much they spent, etc. Keep in mind that while people finding out where you live wouldn’t be too much of a hassle for you, it can become a huge problem — and even a safety issue — for high profile people.
Understanding how important privacy is to VIP clients can not only make or break your reputation, but it can also be used as a selling point. Make sure you let them know right up front that you are trustworthy and will keep their information confidential…and make sure you don’t go back on your word for any reason.
Be flexible with your schedule and plan accordingly: Many VIP clients do not do well with schedules because they often have many people pulling them in many directions, and getting them places on time can be difficult. I have had several clients in the past who routinely showed up 30-45 minutes late and that was just something I had to learn to work around. I quickly figured out that I should give the agents we are meeting a time-window and explain the likelihood of my client being late.
Another simple strategy is to schedule more than enough time between showings. Continue reading »
By Kelly Reark
Do you want a sense of accomplishment? Do you want to be a highly effective person? Are you feeling like there are just not enough hours in the day?
With all the fun ways to waste time every day, it is imperative to learn time management. I used to think that by sitting down once a week to plan my week was a waste of time. Now I know from practice that it is the biggest benefit to my time. Like many of you, I have a smartphone where I keep my schedule and it kindly reminds me of where I need to be when I said I needed to be there.
My smartphone is just the tip of the iceberg. I use it for appointments and commitments. However, I have a full-size day runner that I keep with me at all times. I have yearly, monthly, weekly, and even daily goals. Each month, at the end of the month, I make a list of the projects and goals I have for the coming month. I review my past month and grade myself with imaginary gold stars on all I have accomplished. Anything I did not accomplish becomes a priority for the following month.
Each week on Sunday night, I block out my time and tasks for the week. Solid blocks are set up right away for each of my lives. Your lives may be different than mine, which include my family life, health life, artistic life, spiritual life, work life, social life, and financial life. Some of these lives I only address once a week or less. Some have daily blocks of time committed to them. Whichever the case, I make sure I have time for the things that are important for my life to remain balanced by blocking them in first.
What I find when I block in my time is that I have a lot more time than I thought I did. Continue reading »