phone Archive

Remember the Telephone?

By Anand Patel With all the methods of communication today — from e-mail, to social media, to text messaging — it almost seems like the ancient art of having a conversation on the telephone is dead. As a broker,...
October 22, 2012

Is Your Customer Service Best for You or Your Clients?

By David Krichmar Is your customer service best for you or your clients? Think about that question for a moment. Obviously, great customer service is not what is easiest for you.  In most situations, it is about going above...
November 9, 2011

Adding Lady Gaga and Tone Loc To Your Business Plan

By Brian Copeland Thousands of REALTORS® are making the choice, consciously and unconsciously, to add Lady Gaga, Earth, Wind & Fire, and Jimmy Buffett to their business plans.  In fact, Americans as a whole are consuming ringback tones as...