By Jared James
At almost every event where I speak, I try to include the topic of environment whenever possible. Some would probably question why I would do that when I am primarily talking to REALTORS®, salespeople, and entrepreneurs, but I always wonder why it is not discussed more.
A few years ago, a study was conducted to try and find common denominators among the top 100 salespeople in the world. They were expecting to get results like customer service, systems, or drive. Those are definitely important, but do you know what the No. 1 was commonality among the top 100 salespeople in the world? It was something called “the ability to manage or ability to control one’s state of mind.”
For any of you who have attended an event I have spoken at live, you know that I could talk about “state of mind” all day long, but that is not the specific point of this article. The common denominator found among the top 100 salespeople is interesting though. When was the last time that you saw a breakout session or keynote dedicated to this topic at your company or state convention? (Cue the cricket sounds in the background.)
So how do you do this? Let’s get practical about it.
Scenario No. 1 – Let’s say you went to a closing where you were representing the seller. At the closing, your seller decides that he/she is going to back out of the deal because they don’t like what the buyer is wearing that day. I would imagine that you would be pretty ticked off about this. While you are in this ticked off state, imagine that you receive a phone call from another one of your clients…
Scenario No. 2 – You are now at a closing where you represent the seller and the seller decides at the closing that you have done such an amazing job that they are doubling your commission. You leave that closing in a jubilant state and receive the exact same phone call as scenario No. 1, only this time you are overjoyed and happy.
Here is the question… Continue reading »