Laura Rubinchuk Schwartz

By Laura Rubinchuk Schwartz

It seems there’s a new hyped technology in real estate every week. Old favorites include Facebook, Craigslist, Twitter, Blogging, YouTube, and LinkedIn. But what about those sites that were so popular so fast and now we never hear about them anymore? Remember Posterous, Postlets, and now Pinterest? Real estate agents tend to kill technology quickly.

With so much to do every day to keep your business going, the biggest of which is lead generation, do you really have time to learn every new platform that suddenly emerges? Probably not. Should you? Probably not. As an agent who built my business on technology, I have a few suggestions for those of you who feel like you’re drowning in new technology and don’t know where to start, or where to find the time:

1. Figure out what works with your schedule: You can’t be the master of all trades, but you can master just a few. Some things take more of a commitment to make it work, ex. Twitter and Facebook are daily commitments for most. Other platforms may just an as-needed thing, like Postlets for advertising listings or Craigslist (if you don’t use Craigslist for lead generation).

2. Don’t waste time learning every new technology. I haven’t spent a single minute on Pinterest. I see Facebook friends posting wedding ideas or baby shower themes on there — don’t kill this by inundating useless real estate information on it. Don’t force a round peg in a square hole just because someone told you to.

3. Learn something so you’re comfortable with it, then use it as part of your lead generation. Continue reading »

Laura Rubinchuk Schwartz

By Laura Rubinchuk Schwartz

I met with a very nice couple looking to retire and relocate out of the area, which means selling their home of 20+ years. It had been many, many years since they needed the services of a REALTOR® or learned of the new way things are being done to sell a home, prepare for listing, and the paperwork involved in the process. After a brief tour of the home and some chit chat about their situation and goals for selling their home, we got down to the nitty gritty details, like commission.

After discussing commission rates and such, they asked my favorite question of every listing appointment: “Well, what would your commission be if you sold the house?”

My answer: “I never do dual agency. I think it’s a conflict of interest. I represent you and your interests in this transaction, and at the end of the day, I want to make sure you’re happy and you feel like you got the best deal possible. If I am representing both parties, I don’t think that’s possible.”

With total blank stares, and then a smile, the wife said, “You’re too honest.” My response? “I’m honest, but I also think agents have a bad reputation and we’ve earned it. It’s not about the paycheck in front of them, it’s about the long term happiness of both parties.”

I am sure this is bound to stir up some strong opinions on both sides of the argument, but I wanted to lay out my thoughts on dual agency:

  • Agency relationships mean I sign a paper that says I represent the interests of the seller. I am trying to get them to meet their goals with this transaction. I always keep that in mind when reviewing offers and be sure to point out specifics that may be issues for them.
  • I always show the property when asked, regardless of representation. Continue reading »

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