By Dave Robison
All the top producers have something in common. Yes, they all have something other agents want, such as higher sales, more disposable income, and more free time. But how do they achieve this? It’s not by buying an iPad or iPhone. Can you guess what it is they have in common?
NAR reports 87 percent of agents don’t have assistants.
An agent recently asked how I came to the decision to hired an assistant. This agent is excited to grow their business and take the next step into creating a sales team. After thinking about it, I realized how my business expanded due to having assistants, and how my lifestyle is more enjoyable. Here is my advice for agents who are considering hiring an assistant:
When do you hire an assistant? There are two main, simple steps. Whenever I hire a new assistant, I do it after analyzing what I’m doing with my time. My first step is figuring out how much time I’m spending in each area of my business. My second step is deciding if there is a certain area I could focus more time, and whether that time would produce a large enough return for my bottom line while paying a new assistant.
For example, recently I realized I’m spending a ton of time on e-mails, answering simple questions from my clients and other agents. I have a transaction coordinator who I keep busy with 20 to 30 deals under contract at one time. She is already very busy, so I couldn’t add more to her plate. I figured if I can have a licensed assistant take care of all the routine e-mail and simple calls all day for me, then I could spend more time getting more listings. Now it’s time to do it. I hired my second assistant so I could focus on increasing sales.
How do you hire your assistant? Continue reading »
By Cory Brewer
Having a buddy who is a handyman, or a friend of a friend who paints in their spare time, is great…but trying to save a quick buck or two now could cost you, your brokerage, and your client a lot more down the road.
When prepping a home for the market or making inspection repairs, thoughtful consideration must be given to those who are hired to do the work. Movers, stagers, plumbers — they all fall into this category.
One recent example from my brokerage where this comes into play: A vendor was brought in to do some cleanup work in a top-floor condo unit of a multi-story building. Oops…he stepped on and broke sprinkler pipe up in the attic/roof space and damaged not only the unit he was working on, but the two units below as the water leak went wild. The insurance claim reached six figures and involved multiple home owners. Our brokerage policy is to only use vendors who are properly insured…and this is exactly why. This particular vendor came forward and processed the claim through his insurance.
Hiring someone on the cheap may sound good at first – especially when on a budget – but the time and money it costs to fix something that wasn’t done right the first time can really add up. Scrutinize your vendors and make sure that they will stand behind their work. If anything goes awry, your clients will thank you for recommending the right people to work with.
Cory Brewer is a REALTOR® in the Seattle area and Operations Manager at Windermere Property Management / LGA in Bellevue. Connect with Cory at www.wpmnorthwest.com.