Dave Robison

By Dave Robison

The problem client:

That’s what an agent said to me over a year ago.  “Dave, this client calls me a lot and is really high maintenance.  Her listing price is unrealistic, we should just drop her listing.”  This agent was selling 40 listings a year.  He should know exactly what he is talking about right?  Many sellers have pie-in-the-sky pricing on their listings and they may blame you that its not sold!  Phone rings… “Mr Agent, why haven’t you sold my unrealistic high priced listing? I mean you haven’t even brought one buyer over to see it!”  (Ummmm…probably because no one wants to see an overpriced listing, duh.)

Well, this seller had a hard time reaching their listing agent mainly because the agent felt like she was high maintenance and his time was better spent elsewhere. As a result,  when her mother asked if she liked her agent, her response was, “Not really.”

There went $20,000 in referral commissions down the drain.  The mom went and used another agent.

I took over:

Right about this time I heard through the grapevine that she wasn’t happy.  The agent wasn’t happy either.  So I took over.  I sold her home and helped her buy another one.  That client was worth $20,000 in commissions on those transactions.  If she had been happy there would have been another $20k in commissions for a total of $40,000 in commissions made.

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