expectations Archive

Understanding Client Psychology, Managing Expectations, and Communicating Effectively

By Sammer Mudawar Buying and selling residential real estate is one of the most emotional transactions consumers conduct. Understanding client psychology, managing expectations, and using effective communication are the three most valuable skills that a real estate professional needs...

Not Until The Ink Is Dry

By Cory Brewer My blog entry for this quarter will not come as news to most of the people reading it, but I think it’s a good reminder nonetheless:  Every now and then, the clients and colleagues you work...

I Would Like a Cheeseburger, But Hold the Cheese.

By Jeremy Williams What would happen if you ordered a cheeseburger at a fast food restaurant, and in ordering asked to hold the cheese?  What reaction would you expect when you pulled up to the window to pay?  The...