communication Archive

Understanding Client Psychology, Managing Expectations, and Communicating Effectively

By Sammer Mudawar Buying and selling residential real estate is one of the most emotional transactions consumers conduct. Understanding client psychology, managing expectations, and using effective communication are the three most valuable skills that a real estate professional needs...

What is the Key to Real Estate Success?

By Jay O’Brien Are you new to the industry? Have you been in the real estate business for 25 years? Well, it doesn’t matter whether you’re a novice, professional, or anything in between because I have a little gem...

I Have a Confession: I’m Addicted to My Phone

We’re all guilty of working too much on occasion. It’s absolutely inevitable if you have the drive to challenge yourself and succeed at all costs… and we all have that, right? I’ll be the first to admit sometimes my...

Building Relationships: There Isn’t An App for That

By Brooke Wolford We have all gotten sucked into this world of technology. We do everything we can to stay on top of what’s new and hot and purchase the latest iAnything. Even I can’t help but admit that...
February 28, 2013

What Makes a REALTOR® Different?

By Dave Robison What is the difference between a REALTOR® and a regular old Joe with a real estate license?  Can anyone you’ve asked from the public answer that question correctly?  Better yet, can all of the REALTORS® in...

Remember the Telephone?

By Anand Patel With all the methods of communication today — from e-mail, to social media, to text messaging — it almost seems like the ancient art of having a conversation on the telephone is dead. As a broker,...
October 22, 2012

What Olympic Sport is Your Listing Presentation?

By Melissa Krchnak I obviously am not an expert in what anyone else’s listing presentations are like, I only know mine. Yet I heard someone talking about the Olympics recently, and with my market’s emphasis on the need for...
August 10, 2012

Not Until The Ink Is Dry

By Cory Brewer My blog entry for this quarter will not come as news to most of the people reading it, but I think it’s a good reminder nonetheless:  Every now and then, the clients and colleagues you work...

How to Handle Negative Blog Comments

By Brooke Wolford I recently received a really negative comment on one of my YPN Lounge posts. When I first received word of the comment, I was really taken aback. It seemed as if the person who commented had...
April 16, 2012

“Why Didn’t I Say That!?”

By Anand Patel We’ve all been there before:  You’re at an important meeting and asked a question that you just can’t seem to formulate the perfect answer to on the spot. But, 30 minutes later, on your way home...
April 2, 2012