You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “Remember the Telephone?”.
Beautifully stated. I think of those times when I’ve received an e-mail and it seems the sender is upset, so I pick up the phone to clear the air, only to find that they are completely happy. When sending e-mail, I’m always very conscious to make sure my tone is conveyed properly – and have even resorted to the occasional silly happy face if I know the person well when needed. Yet, we always prefer to make the call. It’s a time investment.
I agree completely Anand. I had a transaction where the other broker refused to make a phone call and I made one call and reached the person on the other line the first time and helped to move the transaction along. I understand wanting a trail of communication, but isn’t that what a good ole fashioned call log is for. If you program calls into outlook, every call is documented and searchable, or as you stated follow up with an email. Excellent topic!
Your email address will not be published. Required fields are marked *
You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>
Use the form below to search the site:
Still not finding what you're looking for? Drop a comment on a post or contact us so we can take care of it!
All entries, chronologically...
A few highly recommended friends...